We've launched our Xpect XXL service, expanding our offering for large item deliveries
Following a strong year of growth, we’ve launched our Xpect XXL service, building on our irregular dimensions and weights service offering.
The XXL service, which joins Yodel Xpect’s existing Mini, Medium, Large and XL options, is available for parcels up to 275cm in length and weighing up to 32kg. Parcels sent via Yodel’s Xpect XXL are delivered six days a week from 7am-9pm, with next-day or two-day delivery options. Yodel’s Xpect service offers customers a two-hour delivery window, including full tracking capabilities with a driver map, inflight divert options, and email or push notifications available through the customer app.
This latest expansion of our delivery portfolio follows a record year, with volumes up 3% and revenue growing 3.4%. Yodel has also recently opened new depots in Huyton and Coventry to expand capacity in the North West and Midlands, with volumes across the country continuing to grow as online retail shows no sign of slowing.
The launch of Xpect XXL marks the next step in Yodel’s offering for irregular parcels, providing greater capabilities and flexibility for customers. This follows the launch of the automated Merlin sortation system at the Wednesbury centre in 2018, which is specially designed for ‘out of gauge’ parcels and is capable of processing up to 2,900 items per hour.
Sam Holden, CCO at Yodel said: “As retailers continue to expand their online offerings, an ever-increasing number of larger and heavier products are being made available to consumers online. Our premium offering, Xpect, serves a range of needs from larger retailers to SMEs and mid-market ecommerce businesses, providing total transparency for end consumers. We’re excited to build on our existing service and by catering to XXL parcels we can continue to offer a comprehensive service to our clients and react to changing market conditions.”
Learn more about our Xpect XXL service here.