News, blogs & press releases

Our customer survey has shown that, yet again, consumers opted to buy online rather than hit the high street during this year’s Black Friday bargain bonanza.

Busiest day for returns set to be Monday 3 December following record sales during Black Friday and Cyber Monday

Yodel, has announced the launch of a bespoke semi-automated sort, designed to revolutionise the handling of large, out of gauge and delicate parcels.

we gathered responses from over 10,000 customers via our special Black Friday and Christmas shopping survey and uncovered some interesting results.

CollectPlus, the UK’s largest independent store-based delivery and returns service, has created a short film called A Coat Tale to highlight its partnership with Hands on London and their Wrap Up initiatives in London, Birmingham and Manchester which will once again be collecting unwanted coats and distributing them to a variety of causes across the UK for the homeless, elderly and others in need in the lead up to Christmas.

A Budgens convenience store in Barnsley, South Yorkshire, has been awarded the title of the UK’s best CollectPlus store and Stewart Colville, one of the drivers from sister company, Yodel, has been named ‘Driver of the Quarter’ in the brand’s quarterly awards programme.

UK independent parcel carrier Yodel has announced the opening of its first international office. The office, in Chengdu, China, has been opened to capitalise on the growing trend of UK consumers purchasing goods from Chinese sellers.

Our most recent shopper survey shows Singles' Day could be the next online retail trend to extend the festive season and offer UK retailers a pre-Christmas boost

Voice of the Customer specialists Maru/edr and UK parcel carrier Yodel were declared UK Customer Experience Awards’ Silver winner in the ‘Best Transport and Logistics’ category last week

Parcel carrier releases new features which allow customers to change delivery options up to one hour before the delivery is due