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We're moving to InPost on 17th July. Get ahead of the curve & start tracking & managing all your Yodel by InPost parcels & delivery preferences in the InPost app.

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Can I see my Yodel by InPost deliveries in My Account?

From 17th July, to get help and support with your parcels, get the InPost app or visit inpost.co.uk/help

  • Why should I create a Yodel by InPost account?
  • I’ve forgotten my Yodel by InPost account password – how do I reset it?
  • How do I get a VAT receipt?
  • Why should I create a Yodel by InPost account?

    When you create an account on our website you can track your parcels all in one place. If you’ve downloaded our Yodel by InPost Parcel Tracker app, you can also access your Yodel by InPost account when you’re on the go.

    If you have forgotten your tracking reference for any parcel you can check through all your parcels and see their status at a quick glance.

    I’ve forgotten my Yodel by InPost account password – how do I reset it?

    Simply go to the Sign In page on our website and click on ‘forgotten your password’, we will need the email address you signed up with to send you the link to reset your password. You will then be able to access your account using your new password.

    How do I get a VAT receipt?

    VAT details are included at the bottom of the email we send you with any purchased Returns label. You can also request a copy by clicking the send VAT Receipt button in your Yodel by InPost account. We will send you an e-mail for your records.

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    How can I receive automatic updates on my Yodel by InPost deliveries?

    Do I need to interact with the Yodel by InPost app for every parcel?

    What features are coming to the Yodel by InPost Parcel Tracker app soon?

    Can I track my Yodel by InPost Direct deliveries in the Yodel by InPost app?

    How do I delete my Yodel by InPost account and profile?

    How do I set up a Yodel by InPost account and set delivery preferences for all deliveries

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    Registered number: Registered address: VAT number:
    05200072 - Registered in England & Wales InPost Delivery Network Limited, Moray House, 23-35 Great Titchfield Street, London, W1W 7PA, United Kingdom 413903714
    Registered number:
    05200072 - Registered in England & Wales
    Registered address:
    InPost Delivery Network Limited, Moray House, 23-35 Great Titchfield Street, London, W1W 7PA, United Kingdom
    VAT number:
    413903714
    © 2026 InPost Delivery Network Limited