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We're moving to InPost on 17th July. Get ahead of the curve & start tracking & managing all your Yodel by InPost parcels & delivery preferences in the InPost app.

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How do I set up a Yodel by InPost account and set delivery preferences for all deliveries

From 17th July, to get help and support with your parcels, get the InPost app or visit inpost.co.uk/help

You can set up your Yodel by InPost account either on the website or by downloading and using the Yodel by InPost Parcel Tracker app is really easy simply click here and download the app. You can then store information about your delivery addresses, including preferred safe place and neighbour to deliver to. You can even tell us which neighbours to avoid. Once you have entered these details, you don’t need to enter them again. We will follow these instructions for every parcel that you have delivered to the delivery addresses you have setup.
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Related questions

What happens when I set a default delivery preference in the Yodel by InPost Parcel Tracker app or My Account?

Do I need to interact with the Yodel by InPost app for every parcel?

How do I change my preferences in the app?

Can I see my Yodel by InPost deliveries in My Account?

How can I receive automatic updates on my Yodel by InPost deliveries?

How do I delete my Yodel by InPost account and profile?

Can I see my Click & Collect and Returns parcels in My Account?

Can I choose a default, preferred safe location at my delivery address?

How many email addresses and telephone numbers can I add to My Account?

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales InPost Delivery Network Limited, Moray House, 23-35 Great Titchfield Street, London, W1W 7PA, United Kingdom 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
InPost Delivery Network Limited, Moray House, 23-35 Great Titchfield Street, London, W1W 7PA, United Kingdom
VAT number:
413903714
© 2026 InPost Delivery Network Limited