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We’re doing some essential maintenance to keep things running smoothly. You can still collect your parcels using your QR or collection code - please note, your collection confirmation may be slightly delayed. Please bear with us while we improve things. We'll be back up and running in no time so keep checking here.

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How long will my exchange take?

That depends on your sender

Your return should reach the sender within a couple of days. You can track your return's progress using the tracking number that is on the label the driver will give you to attach to your return, through entering it on our tracking page.

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB
VAT number:
413903714
© 2026 Yodel Delivery Network Limited