How long will my return take?

From 17th July, to get help and support with your parcels, get the InPost app or visit inpost.co.uk/help

That depends on your sender

There are a few different ways of returning parcels through Yodel by InPost. You will need to check with your retailer if you can return via our home collection service or click here to see if you can return via a Yodel Store or InPost Locker.

The return of your parcel via your local Yodel Store or InPost Locker should take no more than a couple of days, but can take a little bit longer during busier periods. Your retailer will have their own process in place for replacements and refunds. You can track your return on our tracking page. Once your parcel has been returned, you may need to speak to the retailer to understand their timescales.