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We're moving to InPost on 17th July. Get ahead of the curve & start tracking & managing all your Yodel by InPost parcels & delivery preferences in the InPost app.

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What if part of my delivery is missing?

From 17th July, to get help and support with your parcels, get the InPost app or visit inpost.co.uk/help

Your sender may have split your order over multiple parcels. Check your communications from Yodel by InPost and your sender to see if you have been sent multiple tracking numbers to track. If you have only received one tracking number or if your parcel has obviously be tampered with then please get in touch with our Customer Service team via Webchat.

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Related questions

My parcel was returned to sender due to damage

What is my parcel ID or tracking number?

When is my local Yodel by InPost depot open?

Tracking shows a missed delivery attempt but I was in. What do I do next?

How do I rearrange my parcel delivery?

Where is my local Yodel by InPost depot?

Why is there no tracking against my parcel?

There has been no tracking update for several days, what should I do?

My parcel has been delivered to the wrong address

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales InPost Delivery Network Limited, Moray House, 23-35 Great Titchfield Street, London, W1W 7PA, United Kingdom 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
InPost Delivery Network Limited, Moray House, 23-35 Great Titchfield Street, London, W1W 7PA, United Kingdom
VAT number:
413903714
© 2026 InPost Delivery Network Limited