Do I need to have a printer to use Return to Yodel Store or InPost Locker Returns services?

From 17th July, to get help and support with your parcels, get the InPost app or visit inpost.co.uk/help

No, you don’t need to have a printer to create a Return to Yodel Store or via an InPost Locker. We now offer Print in Store for parcel returns, or Print at Locker if you select a Locker service. just select the 'Print at Store' or 'Unlabelled' option when arranging a Return to Yodel Store or InPost Locker via your retailer here. Of course, you can still print your own label if you choose.

Print in Store & Print at Locker: how it works

We will email you with a barcode for each label, take the email using a Smartphone or other internet enabled mobile device, and present it to the store assistant who will scan the barcode and print out your label, place it in a protective wallet and attach it to your parcel ready for sending.

For InPost Lockers, you will receive a QR code from InPost, just take this to the InPost Locker of your choice an scan it, then you'll have access to a dedicated locker.

If you don’t have a Smartphone, just make a note of the 9-character reference number included in the email, and ask the store to print the label by quoting this reference number to them. The parcel will then be scanned in by the store as usual and you’ll be given a receipt including a tracking reference, which you can use to follow your parcel’s progress using our parcel tracking page.