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We're moving to InPost on 17th July. Get ahead of the curve & start tracking & managing all your Yodel by InPost parcels & delivery preferences in the InPost app.

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Can someone else pick my parcel up from the depot?

From 17th July, to get help and support with your parcels, get the InPost app or visit inpost.co.uk/help

Of course

They will need to be 18 or over and will need to bring the calling card left by the driver and proof of the parcel recipient's name / address e.g. recent utility bill, driving licence. 

If you need to find out more information about your local depot click here

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Related questions

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Can your driver come back?

How to use Click & Collect

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I have returned a parcel, but have not received my refund

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales InPost Delivery Network Limited, Moray House, 23-35 Great Titchfield Street, London, W1W 7PA, United Kingdom 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
InPost Delivery Network Limited, Moray House, 23-35 Great Titchfield Street, London, W1W 7PA, United Kingdom
VAT number:
413903714
© 2026 InPost Delivery Network Limited